Code of conduct

National Bank Code of Conduct

Personal Pledge and Promise


1.

I will take the time and make every effort to know and understand your business.

2.

I will propose business and lending suggestions/solutions with the overall growth and success of your business as the number one concern.

3.

I will provide a prompt response to your loan requests.

4.

I will meet the customer at their convenience.

5.

I will work to establish a long-term customer relationship that creates a productive business partnership.

6.

I will structure loan terms & repayment schedules to meet your individual needs.

7.

I will provide updates throughout the loan process as specified by the customer.

8.

I will service all the commercial loans that we originate.

9.

I will demonstrate my knowledge of local markets and provide creative lending solutions.

10.

I will make all commercial lending decisions locally with Directors and Bankers that live and have a stake in the communities they serve.

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