It has come to our attention that email messages are circulating that resemble CSIeSafe notification messages. Please be advised that these messages contain links to malicious websites. The emails appear to be sent from CSI email addresses; however, CSI technical staff has confirmed that these messages are originating from illicit sources outside of the CSI network. The primary way to identify one of these messages is to hover the mouse over the link—but please DO NOT click the link. The address listed in the pop-up will not match the link embedded in the body of the email*. Since this is a key indicator of a suspicious message, the link is likely malicious. *The originating source IP address, spoofed email address and links have numerous variations circulating. If you receive one of these messages, please do not click on any links and delete the message immediately.
National Bank will never call, email or text you requesting your personal information or to verify any account numbers or information. For security purposes, please notify us immediately of any change of address or phone, etc. If you have any concerns about the security of your account, please contact customer service at (800) 717-3991.