Q:Are my deposit accounts FDIC insured? A: Yes. Each individual customer's account
is insured by the FDIC up to $100,000 per account.
Q:How do I set up Direct Deposit of
my payroll check? A: After your checking account has been opened,
we will provide you with our routing and transit number and your
account number. If your employer takes part in a direct deposit
program, provide this information to the payroll or human resources
department, and your direct deposit will usually begin within thirty
days.
Q:How do I set up Direct Deposit of
my Social Security check? A: After your checking account has been opened,
we will provide you with our routing and transit number and your
account number. Simply contact the Social Security office with your
personal information plus the above information, or you may visit
your nearest National Bank location.
Q:Can I open an account if I don't
live in the United States? A: At this time, we only open accounts for
persons residing in the United States with valid U.S tax identification
numbers (Social Security Numbers).
Q:Do you use ChexSystems to verify
new account applications? A: Yes. We use ChexSystems to verify all new
account information.
Q:Can I do all of my banking with
you? A: Yes! Thanks to Direct Deposit and ATMs,
toll free information line, and online banking, everyday banking
tasks can be performed on your own time.
Q:How long does it take for me to
receive my Visa Check Card after my application has been approved? A: Approximately 2 weeks. Existing customers
can be approved that same day with new deposit customers taking
30 days for approval.
Q:Can I access my account information
at any time? A: Yes! With Online Banking and In-Touch 24,
you have access to your account information at any time.
Q:How do I make a deposit to my account
from a remote location? A: You can do most of your banking by using
ATMs, direct deposit, or ACH (Automated Clearing House) transactions.
We also offer a bank-by-mail service, which allows you to mail non-recurring
deposits.
